Our commitments

HomeOur commitments

Quality that comes through continual improvement

We are truly committed to following an environmentally friendly approach, using mostly milk from our producers that is locally produced with full consideration for sustainable development. Our farmers, who all have the Agri Confiance® certification, are passionate about protecting our heritage by looking after an area with a healthy and regenerative biotope for future generations.

ISO 9001

In 1990, our Cooperative was the first French company in the food industry to achieve ISO 9002 certification, for the Isigny-sur-Mer site’s quality system. In 1992, it was the Sainte-Mère-Église site’s turn to achieve it. Our Cooperative currently holds the 2015 version of ISO 9001 certification.

Organic Farming

In 1997, the Cooperative obtained organic farming [AB – Agriculture Biologique] certification, which guarantees that every product consists of at least 95% ingredients produced using organic methods and that they are GMO-free.

ISO 14001 et 50001

In 2009, Isigny Sainte-Mère obtained ISO 14001 certification, underscoring the company’s serious commitment to striking a balance between expanding its business and reducing its environmental impact.

The ISO 14001 and ISO 50001 certifications also demonstrate the Cooperative’s CSR strategy, which aims to fully integrate current environmental issues into its business growth.

Agri Confiance©

Since 2000, Isigny Sainte-Mère has held Agri Confiance© certification. This certification was developed by cooperative farmers and guarantees transparency. It also ensures the implementation of sustainable farming practices, guaranteeing high-quality products for professionals in the food industry.

The Agri Confiance© certification, which supplements the ISO 9001 standard, ensures the safety and traceability of finished products, taking into account the herd’s feed, farm hygiene, animal welfare, the environment and milk collection.

Marielle DEFEZ Dry products Quality Manager

All our teams are dedicated to ensuring the health and safety of the 2.5 million babies that we feed every day. 
Full control over quality is the focus of our attention, with more than 3,000 checks performed on each batch, from the moment we receive ingredients and packaging right through to the dispatch of our finished products. 

100% guaranteed traceability

We guarantee complete traceability both upstream and downstream, from the milk collected to the bottle of every baby. The batch number can be used to track all stages of the product’s life, as well as the 250 tests performed on the finished product.

Stringent sourcing

The origin of ingredients used in our formulas is rigorously controlled:

  • Every ingredient used (vegetable oils, demineralised whey, minerals and other nutrients) complies with strict internal specifications which guarantee their origin and conformity
  • Suppliers are regularly audited in order to ensure consistently perfect product quality
  • The ingredients are checked when they are received by our internal laboratory which uses standardised methods, including AOAC, ISO and GB.

Ongoing regulatory monitoring

We act in full accordance with European legislation (as per the delegated regulation (EU) 2016/127) and the legislation of the countries where the products we produce are sold. Compliance with these legislative frameworks as well as the

testing and Research and Development systems implemented within our Cooperative, combined with the experience and specific skills of our teams plus detailed knowledge of the market, means we have a thorough understanding of the changes in production methods regarding food for infants, young children and specific populations.

Outstanding quality monitoring

With a new ultra-modern testing laboratory, our Cooperative rigorously and thoroughly checks all the production stages to guarantee the product’s complete safety.

Equipped with state-of-the-art equipment, we guarantee a high level of quality and food safety for the products produced within our Cooperative.

CSR and sustainable procurement

Isigny Sainte-Mère strives to continuously improve CSR aspects through its procurement policies and environmental measures both upstream and downstream. This overall approach has been corroborated and monitored through the award of an EcoVadis Gold medal.