Personal data protection policy

HomePersonal data protection policy

Your personal data as users of the website (hereinafter the “Website”) is processed as follows:

1. Who is the data controller?

The data controller is Isigny Sainte-Mère, an agricultural cooperative company registered with the Caen Trade and Companies Register under number 317 750 818, with a head office located at 2 rue du Docteur Boutrois, 14 230 Isigny-Sur-Mer.

2. How and why does Isigny Sainte-Mère collect your data?

Your personal data is collected through the form to be filled in, accessible on the “Contact us” tab of the Website.

Required information is identified with an asterisk. If you do not enter any such information, your request cannot be processed.

The personal data collected through the contact form is used by Isigny Sainte-Mère for the purposes of managing requests for information or complaints concerning its products by virtue of your consent evidenced by your sending of the request for information or complaint. Your personal data is also collected through the contact form for the purpose of sending you the Isigny Sainte-Mère newsletter if you tick the relevant box.

3. What categories of personal data are collected by Isigny Sainte-Mère?

Isigny Sainte-Mère processes the personal data necessary for the purposes described in point 2 above, which includes in particular the following data:

With respect to your request via the contact form (“Contact us” tab) accessible on the Website, Isigny Sainte-Mère collects data relating to the name of your company and the positions you hold, if applicable. We remind you that, with respect to this form and in particular in the free text area, it is strictly forbidden to enter health data or any other special data within the meaning of European Regulation 2016/679 on personal data protection.

4. Who has access to your data?

our personal data is exclusively processed by Isigny Sainte-Mère for the purposes indicated in point 2 above.

Isigny Sainte-Mère gives limited access to your personal data to the following recipients within Isigny Sainte-Mère:

These recipients ensure the strict confidentiality of your personal data.

In addition, your personal data collected for the purposes mentioned in point 2 above may be transmitted to Isigny Sainte-Mère’s service providers and to its subcontractors.

5. How does Isigny Sainte-Mère Cooperative manage the transfer of data as part of its services?

We may have to transfer your personal data outside the European Union in two cases:

6. How long is your data kept?

Your personal data collected as part of a request or a complaint via the contact form on the Website (“Contact us” tab) is kept for the time necessary to respond to your request. At the end of this period, the data will be kept in archives for a maximum period of five (5) years from the last contact, for the purpose of providing evidence to external bodies or for purposes of proof in the event of a dispute. This data may then be anonymised and kept for analysis or statistical purposes.

Your personal data collected as part of the subscription to the Isigny Sainte-Mère Newsletter is kept for a period of three (3) years from your last contact with Isigny Sainte-Mère.

7. How is your data protected?

Your personal data is stored by Isigny Sainte-Mère on Isigny Sainte-Mère servers located in France.

Isigny Sainte-Mère takes physical and technical security measures to protect your personal data from any prohibited access or intrusion. These measures include the implementation of specific technologies designed to protect your privacy, such as secure servers, the backup of personal data within a redundant system, firewalls and SSL encryption, or secure access by login and password, a policy requiring frequent password changes and strong and complex passwords (minimum 8 characters, consisting of numbers, letters, a capital letter and a special symbol), and secure remote access via VPN.

8. What are your rights with regard to your data?

In accordance with the General Data Protection Regulation, which came into force on 25 May 2018, and French Data Protection Act No. 78-17 of 6 January 1978, in its amended version of 20 June 2018, you have the right to access, rectify, restrict and erase your personal data, the right to the portability of your personal data, as well as the right to define guidelines relating to the fate of your data after your death.

You can also, for legitimate reasons, object to the processing of all or part of your personal data and withdraw your consent at any time.

You can exercise these rights by contacting our DPO directly at the following address:, or by writing to the following address: Isigny Sainte-Mère, 2 rue du Docteur Boutrois, 14230 Isigny Sur-Mer.

You also have the right to lodge a complaint with the French data protection authority, the Commission Nationale de l’Informatique et des Libertés (“CNIL”) for any violation on our part following your request to exercise these rights, or in general concerning the regulations in force applicable to personal data protection.

9. Cookies

When you visit the Website, cookies are placed on your computer or any device used. These cookies are used to analyse the number of visits to the pages and to improve the Website.

You have the option of accepting or rejecting cookies using the mechanism integrated into the banner that is displayed when you first browse the Website.

9.1. What is a cookie?

Cookies are items of information identified by a name, placed on a device when you browse the Website. Your web browser will store them for a certain period of time, and will send them back to the web server each time you reconnect to the Website.

There are different types of cookies:

(i) First-party cookies and third-party cookies

A cookie is said to be “first-party” or “third party” depending on the domain from which it originates. First-party cookies are those installed by the Website when you are viewing it. Third-party cookies are cookies installed by a domain other than that of the Website (for example, a cookie may be stored by a third-party advertising agency on the Website). When you visit the Website and another entity installs a cookie through the Website, this cookie is a third-party cookie.

(ii) Session cookies

These cookies allow Isigny Sainte-Mère to track your actions during a browsing session on the Website. The browsing session begins as soon as you open your browser window and ends when you close this window.
Session cookies are temporary. Once the browser is closed, all session cookies are deleted.

(iii) Persistent cookies

Persistent cookies remain on your device even after you close the browsing session for the duration specific to each cookie. They are enabled each time you visit the Website.

9.2. What types of cookies are used on the Website and for what purposes?

Different types of cookies are used on the Website for different purposes. Some are necessary to use the Website, others are optional based on your preferences.

(i) Strictly necessary technical cookies
These cookies are necessary for the Website to function and allow you to browse through the Website optimally and use its features. Without these cookies you will not be able to use the Website properly. These cookies only require information from the user to be stored on the device and do not allow any tracking of browsing behaviour or identification.

Cookie namePurposeLifetime
PHPSESSIDThis cookie is purely technical. Its only role is to allow identification by the producer space and the website administrationSession
PREFThis cookie stores your preferences and other information, in particular the preferred language, the number of searches you want to display on your page and whether or not you want to enable Google’s SafeSearch filter.10 years
VISITOR_INFO1_LIVEA cookie placed by YouTube that measures your bandwidth to determine whether you get the new player interface or the old one8 months
YSCThis cookie is placed by the YouTube video service on pages with an embedded YouTube videoSession

(ii) Audience measurement cookies
These cookies help to establish statistics on the number of visits and use of the various elements making up the Website (sections and content visited, paths). They allow Isigny Sainte-Mère to improve the relevance of the Website and make it more user friendly. These cookies are only stored on your device if you have expressly consented to them via the cookies banner.

Cookie namePurposeLifetime
_ga  Saves a unique identifier used to generate statistical data on how the visitor uses the Website.2 years
_gat  Throttles the request rate.Session
_ga  Saves a unique identifier used to generate statistical data on how the visitor uses the Website.Session

(iii) Advertising cookies
These cookies are used to determine which ads to show you based on your browsing activity on the Website, especially to limit the number of times you see an ad, help measure the effectiveness of an advertising campaign or to adapt the ads to your preferences. Isigny Sainte-Mère does not use or place advertising cookies on the Website.

(iv) Social media cookies

The Website contains links to Isigny Sainte-Mère’s pages on Facebook, Twitter, Instagram and YouTube as well as share buttons to Facebook, Twitter, Google +, LinkedIn and other similar social networks, which allow you to share the content of the Website with other people.

These include:

When you use these share buttons, a third-party cookie from the social network concerned is installed. If you are connected to the social network while browsing the Website, the share buttons are used to link the content viewed to your user account.

Isigny Sainte-Mère recommends that you read the privacy policies of these social media in order to learn about the purposes for which they use the browsing information they may collect via these share buttons, particularly for advertising purposes.

When you visit the Website for the first time, a banner informs you that these cookies are used and asks for your consent. They are only placed on your device if you accept them.

9.3. How can you manage the placement of cookies on our Website?

When you browse the Website for the first time, you are informed via an information banner that Isigny Sainte-Mère and/or any other identified third party may place cookies via the Website.

You can manage your cookie settings directly on the information banner by accepting or refusing cookies. The use of strictly necessary technical cookies is enabled by default and cannot be disabled, as these cookies are essential for the operation of the Website. On the other hand, you can enable or disable the storage of cookies that require your consent (audience measurement cookies, advertising cookies, social network cookies, etc.) via the cookie banner. When you disable a cookie, you prevent it from being stored.

If you allow cookies to be placed on your device, the cookies embedded in the pages and content that you have visited may be stored temporarily in a dedicated space on your device. They can be read only by their issuer.